Teachers’ Lived Experiences of Workplace Conflicts: Meanings, Impacts, and Coping Strategies through an Interpretative Phenomenological Lens
Liezl A. Heraña1 Jonalyn Amie A. Andaya2 Christopher L. Daz3 Jonalyn Sad-ayan Lacambra4
1Ilocos Sur Polytechnic State College, Ilocos Sur, Philippines; Damacuag Elementary School, Department of Education, Ilocos Sur, Philippines; 0009-0007-3654-3647
2Ilocos Sur Polytechnic State College, Ilocos Sur, Philippines; Batbato Elementary School, Department of Education, Ilocos Sur, Philippines; 0009-0005-1205-1926
3Ilocos Sur Polytechnic State College, Ilocos Sur, Philippines; Anaao Elementary School, Department of Education, Ilocos Sur, Philippines; 0009-0000-0436-3501
4Ilocos Sur Polytechnic State College, Ilocos Sur, Philippines
ISSN: 2961-3035 | Volume 5 | Issue 2 | December 2025
Abstract
This study investigates the causes of school conflicts among teachers in selected public elementary schools in Ilocos Sur, Philippines. It aims to explore teachers’ lived experiences of conflict, its personal and professional impacts, and the ways in which they manage or navigate these conflicts in their workplace. The study employed qualitative research design using Interpretative Phenomenological Analysis (IPA). Six teachers were purposively selected from various public elementary schools in Ilocos Sur. Data were gathered through in-depth, semi-structured interviews and field notes. Interview transcripts were analyzed following IPA procedures—initial noting, thematic clustering, and interpretation—to capture how participants made sense of their conflict experiences. Results revealed that conflicts primarily arose from unequal workload distribution, perceived favoritism, poor communication, and mismatched leadership styles. These conflicts led to stress, emotional exhaustion, reduced morale, and strained collegiality. Despite these, teachers demonstrated emotional regulation, personal reflection, and reliance on internal values such as ‘pakikisama’, ‘hiya’, and ‘pananagutan’. Conflict, while emotionally taxing, was also found to be a source of growth, shaping teacher identity and professional maturity. Teacher conflict is not merely a workplace inconvenience but a deeply personal and transformative experience. It highlights institutional, interpersonal, and cultural dimensions that shape the teaching profession. It is recommended that school leaders promote emotionally safe and inclusive environments, implement culturally grounded conflict resolution strategies, and support reflective practices. Teacher education programs should embed emotional resilience and conflict navigation into their training frameworks.
DOI: 10.56901/edawa2025V5I2-14
References
Agapito, R. V. (2024). Conflict resolution and grievance management system in the Schools Division of Las Piñas: Basis for conflict management training program [PDF]. ERIC. https://files.eric.ed.gov/fulltext/ED661848.pdf
Aryawan, I. W., Sulastri, N. M., & Supartha, W. G. (2024). Exploring the effect of interpersonal communication, conflict management, Asta Brata leadership style, and motivation on job satisfaction of teachers. Pegem Journal of Education and Instruction, 14(2), 331–339. https://files.eric.ed.gov/fulltext/EJ1420786.pdf
Baça, F. (2023). A philosophical approach to critical thinking and conflict. In M. Koç, O. T. Öztürk, & M. L. Ciddi (Eds.), Proceedings of ICRES 2023—International Conference on Research in Education and Science (pp. 997–1003). ISTES Organization.
Basco, R. O. (2023). Research is life: The lived experiences of pre-service teachers on their research course. Research in Pedagogy, 13(2), 329–337. https://doi.org/10.5937/istrPed2302329B
Cemaloğlu, N., & Duyguluoğlu, A. (2019). Relationship between teachers' workplace friendship perceptions and conflict management styles. International Education Studies, 12(9), 42–52. https://doi.org/10.5539/ies.v12n9p42
Dely-Palinkas, A., Szabo, R., & Kollar, L. (2023). Conflict management in physical education: The critical role of team-based activities in physical education to improve cooperation and wellbeing. International Journal of Emotional Education, 15(2), 164–168. https://doi.org/10.56300/YVUY2715
Depuydt, T. A. (2024). Exploring the lived experiences of teachers and their relationship with chronically absent students [PDF]. ERIC. https://files.eric.ed.gov/fulltext/ED670791.pdf
Ertürk, R. (2022). Conflict in schools: A qualitative study. Participatory Educational Research, 9(1), 251–270. https://doi.org/10.17275/per.22.14.9.1
Farooqi, M. T. K., Ali, S., & Ahmed, S. (2023). Effects of school principals’ conflict management styles on teachers’ job performance. Bulletin of Education and Research, 45(3), 19–34. https://files.eric.ed.gov/fulltext/EJ1422140.pdf
Ghiasvand, F., Kogani, M., & Nemati, F. (2023). “Teachers as conflict managers”: Mapping novice and experienced Iranian EFL teachers’ professional identity conflicts and confrontation strategies. Asian-Pacific Journal of Second and Foreign Language Education, 8(45), 1–22. https://doi.org/10.1186/s40862-023-00219-z
Günçavdi-Alabay, G. (2023). The correlation between school administrators’ solution-focused approach and conflict management strategies. African Educational Research Journal, 11(1), 64–73. https://doi.org/10.30918/AERJ.111.23.012
Halaman, M. R. R. E. (2023). Conflict management styles of principals in selected campuses of a private educational system. SDCA Asia-Pacific Multidisciplinary Research Journal, 5(2), 1–7. https://doi.org/10.5281/zenodo.8112117
Hanum, C. B., Agustin, M., & Maftuh, B. (2024). Elementary school students’ conflict: Fundamental understanding, forms, post-conflict effect, and the involvement of teachers, parents, and friends. Mimbar Sekolah Dasar, 11(2), 298–311. https://doi.org/10.53400/mimbar-sd.v11i2.71801
Mejia, E. J. S., & Arpon, R. T. P. (2021). Conflict management styles of school heads and teachers’ job satisfaction and efficiency. International Journal of Research Publication and Reviews, 2(11). https://ijrpr.com/uploads/V2ISSUE11/IJRPR1842.pdf
Nkang, I. E., & Uwah, C. S. (2021). Managing tertiary education for peace and conflict resolution in Nigeria. International Journal of Higher Education, 10(3). https://doi.org/10.5430/ijhe.v10n3p295
Oribello, R. D. (2023). Lived experiences of volunteer teachers in E-"Tulay" program [PDF]. ERIC. https://files.eric.ed.gov/fulltext/ED649944.pdf
Özsoy, M., & Tabancalı, E. (2024). A critical incident analysis of parent-school administrators' conflicts in primary schools. International Online Journal of Primary Education, 13(1), 78–92.







